Peak Sports Performance Privacy Policy

24.04.23

 

Our contact details

Name: Naomi Annetts

E-mail: info@peaksportsperformance.co.uk

 

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

• Medical history relevant to your reason for visit

 

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for one of the following reasons:

• To make an appointment for treatment

• In order for us to contact you regarding your treatment

• To identify physical or mental health reason relating to your need for treatment

We may share this information with your GP, another medical practitioner or fitness/health provider but only with your permission.

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Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting info@peaksportsperformance.co.uk

• We have a vital interest.

• We have a legitimate interest.

 

How we store your personal information

Your information is securely stored in electronic format.  

We keep contact details and treatments notes for up to 36 months after your last booked appointment.  We will then dispose of your information by deleting all data files.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@peaksportsperformace.co.uk if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@peaksportsperformance.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk